noonshade LLC (DBA Practice Gadgets) (“we,” “us,” or “our”) is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, and safeguard your data across our software products and administrative tools (the “Services”).
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, such as your name, business email address, and billing information. We also automatically collect certain technical data, including your IP address, browser type, and usage patterns within the Services. We utilize specialized Third-Party Cloud Infrastructure and Database Providers to host the Services and store your data securely. By using the Services, you acknowledge that your information will be processed and stored by these professional service providers.
2. COOKIES AND TRACKING
We use "Necessary Cookies" to maintain your session and security. We reserve the right to implement functional or analytical cookies (e.g., to understand how users interact with specific features) or marketing tools in the future. If such tools are implemented, we will update this policy and provide mechanisms for you to manage your preferences in accordance with applicable law.
3. THE "NO PHI" MANDATE & DATA SENSITIVITY
Our Services are designed for professional administrative use only and are not configured for HIPAA compliance. You are strictly prohibited from uploading Protected Health Information (PHI) to the Services. We do not knowingly collect PHI, and we assume no liability for PHI provided in violation of our Terms of Service.
4. DATA RETENTION AND PURGING
Active Account Data: We retain your account information and core profile data for as long as your subscription remains active.Automated Project Purging: To optimize system performance and minimize data residency, specific project-level data (e.g., completed tasks or single-use administrative records) is automatically and permanently deleted ninety (90) days after the associated task or record is marked as "Complete" or "Finished." Post-Cancellation: Following the cancellation of a subscription, we retain account data for a reasonable period to allow for reactivation, unless you specifically request immediate deletion.
5. UNIVERSAL DATA RIGHTS (UNITED STATES)
We believe in providing transparency and control to all our users. Regardless of your state of residence, we extend the following rights to all users within the United States:
- Right to Access and Portability: You may request a machine-readable export of the personal data you have directly provided to us. This data will be provided in a structured, commonly used format.
- Right to Erasure: You may request that we delete your account and all associated personal data, subject to our legal obligations (such as tax or accounting records).
- Right to Correction: You may request that we update or correct inaccurate account information.
- Automated Decision-Making: We do not use your personal data for solely automated profiling or decision-making that produces legal or similarly significant effects.To exercise any of these rights, please contact us at [Insert Support/Privacy Email]. We do not charge a fee for the initial exercise of these rights within a 12-month period.
6. DATA SECURITYWe employ commercially reasonable administrative, physical, and technical safeguards designed to protect your information from unauthorized access or loss. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
7. CHILDREN’S PRIVACYThe Services are intended for professional use by adults. We do not knowingly collect personal information from children under the age of 13. If we discover a child has provided us with personal information, we will delete it immediately.